1) How early do I need to schedule my move?
The earlier you schedule the better chance you have of booking the time slot you require. Although we are a large company we do book up full at peak times. When you schedule with us you will receive a confirmation package and we do not over book. Call 602-278-6110 or email salesdept@danielsmoving.com
2) Is there a minimum charge?
Yes, we do charge a minimum work time plus the travel time on all moves. For example a 2 man move has a three hour minimum charge even if it only took 2 and a half hours to complete it.
3) How can I save money?
If you can move mid month you will save money. Be prepared, well packed and organized. Everything is time... are we taking the beds apart or are you? Thats time that could be saved if you are on a budget. Gather used packing supplies instead of buying them. Talk to Daniel’s Moving for guidance, we can help to ensure you get the best results for your dollar.
4) How do you protect my furniture and flooring?
We wrap your furniture with moving blankets or shrink wrap to protect it and we will lay out blankets or carpet runners on your floors.
5) What is the Travel Time?
Travel Time is a flat rate that we charge to compensate the 'travel time' it takes for our moving team to leave our yard to your home and then to return back to our yard. Your move might be 4 hours long but our men will work for 5 hours total because of their 'travel time'. We all know how long traffic can be some times and this is a necessary charge.
6) What are Wardrobes about?
We can bring Wardrobe Boxes for you to use on moving day. They are mini closets with a 2 foot mini hanging bar to hang your finer clothes. We can hang your clothes quickly and hang them in your new home stress free.
7) Do I need to place a deposit to reserve my truck?
Not for an interstate move, but for a local move their is a 50% deposit required.
8) I have an average 3 bedroom home, should I order 2 or 3 men?
Generally speaking 3 men is the best choice for anything over a 2 bedroom apartment. It usually will save you money in the long run by speeding up the moving process. If there is a piano or extra heavy items and lots of stairs 3 men is required. Contact us anytime for more support. Questions like these are why Daniel’s will provide a FREE, IN-HOME ESTIMTATE. Our professional relocation consultants will come to your residence and provide an accurate survey so we can engineer your move for total success.
9) Is Daniel’s Moving and Storage insured?
Yes, we are fully insured. See our Customer Protection Page for details. We offer three Customer Protection Plans for your shipment. All moves are protected with Released Value Protection which is minimal coverage meant for low value moves or moves already covered through your home insurance. For a small fee you can purchase REPLACEMENT VALUE PROTECTION which is meant for high value moves or moves not already covered through your home insurance.
10) Can I pay you with a check or credit card?
Yes - you are able to pay with cash, check, credit card, money order, or a certified check. Checks are not accepted for Interstate moves.
11) I am moving and have to pick up a sofa on the way to my new home, how does this work?
We are happy to stop along the way and there is no extra fee just the time it takes. Make sure to let us know before hand so we plan the right route.
